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30-Day Return · 12-Month Warranty
Returns and warranty service are subject to the applicable Carverall policies.
Carverall X1
Dual laser desktop engraver for makers.
Use 455nm blue diode laser options for everyday engraving and cutting, then add 1064nm infrared capability for metal and hard plastic surface marking.
5W / 10W blue laser1W infrared option300 x 300 mm areaTF card offline
455nmBlue diode laser for wood, leather, painted metal, and craft materials
1064nmInfrared laser option for metal and hard plastic surfaces
0.01 mmCarving accuracy for detailed line work and small text
7000mm/min carving speed for desktop engraving projects
Laser options
One desktop platform, two laser directions.
X1 is built for users who want more flexibility than a single-laser desktop engraver. Choose blue diode power for common maker materials, or add infrared marking for metal and hard plastic surfaces.
455nm blue laser
5W / 10W for wood, leather, and craft work.
Designed for engraving wood, leather, painted metal, paper, cardboard, bamboo, and other compatible maker materials. The product page states it can cut 5-8 mm plywood and 8-10 mm pine board depending on settings and material quality.
1064nm infrared laser
1W option for metal and hard plastic marking.
The infrared laser option expands X1 beyond common non-metal engraving, making it useful for selected metal surfaces, hard plastics, tags, small parts, labels, and customization samples.
Working proof
Built for desktop projects with real flexibility.
300 x 300 mm carving area
A practical desktop workspace for signs, gifts, samples, educational projects, and small production work.
Rich extension modules
Expand workflows with compatible accessories and modules for more project types.
More ways to customize
Support different materials and object types with a modular desktop setup.
Compact product size
Fits home studios, classrooms, craft rooms, and small business workstations.
Safety design
Designed with safer operation in mind.
X1 includes practical safety features for desktop laser use, including movement and tilt alarm, built-in air blowing, emergency stop, and child safety lock.
Movement and tilt alarm
The machine stops and alarms during operation if it is tilted or moved.
Built-in air blowing
Helps improve engraving quality and reduce contamination on the laser protection lens.
Emergency stop and child lock
Designed to make daily laser work easier to control in shared or home environments.
Software and connection
USB, WiFi, and TF card offline workflow.
X1 supports flexible operation for different working habits. Use a direct USB connection, wireless WiFi workflow, or TF card offline operation for prepared jobs without a continuous computer connection.
Compatible with CutLabX
Supports LightBurn and LaserGRBL workflows
TF card offline support for prepared files
Suitable for home workshops, education, studios, and customization businesses
Technical details
X1 specifications
Model
Carverall X1
Product Type
Desktop laser engraver with dual laser option
Laser Wavelength
Blue laser 455nm; infrared laser 1064nm
Laser Power
Blue laser 5W / 10W; infrared laser 1W
Laser Focus
Focal length fixed lens
Carving Area
300 x 300 mm
Carving Accuracy
0.01 mm
Carving Speed
7000 mm/min
Carving Height
45 mm; can be equipped with a height-adjustable module
Cooling Method
Air cooling
Connection Method
USB, WiFi, TF card offline
Power Supply
DC24V / 2.5A
Product Weight
Base unit 3.2 kg; with stand 7.54 kg
Product Dimensions
Base unit 528 x 471 x 168 mm; with cover 548 x 477 x 214 mm
Machine Material
High-strength aluminum, ABS, and transparent protective cover for selected model
Blue Laser Materials
Wood, leather, painted metal, plywood, pine board, and other compatible materials
Infrared Laser Materials
Metal and hard plastic surfaces
Safety Features
Movement and tilt alarm, emergency stop button, child safety lock
What's included
Ready for your selected configuration.
Carverall X1 laser engraver
Selected laser configuration
Protective cover if included with selected model
Power supply
Connection accessories supplied with the official package
Product documentation and setup materials
FAQ
Questions before choosing X1
Clear answers for laser options, compatible materials, cutting capability, software, offline work, and safety.
What type of laser engraver is the Carverall X1?
The Carverall X1 is a desktop laser engraver with dual laser options, including a 455nm blue diode laser and a 1064nm infrared laser.
What laser power options are available for the X1?
The X1 is listed with 5W or 10W blue laser options and a 1W infrared laser option.
What materials can the X1 engrave?
The blue laser is suitable for wood, leather, and painted metal. The infrared laser is designed for metal and hard plastic surfaces. Actual results depend on material type, coating, and settings.
Can the X1 cut materials?
The product page states that the 455nm blue laser can cut 5-8 mm plywood and 8-10 mm pine board. Cutting results depend on material density, thickness, laser power, focus, and speed settings.
Can the X1 be used without a computer?
Yes. The X1 supports TF card offline operation in addition to USB and WiFi connection methods.
What safety features does the X1 include?
The X1 includes movement and tilt alarm, built-in air-blowing function, emergency stop button, and child safety lock. Selected models include a transparent protective cover.
Last Updated: April 1, 2025
At CarverAll, we place great emphasis on product quality and customer satisfaction. We want you to be happy with your purchase. However, if you are not completely satisfied for any reason, please refer to our return and refund policy outlined below.
Scope
This return policy applies exclusively to purchases made directly through the official CarverAll website (hereinafter referred to as CarverAll).
Products purchased through authorized resellers or other sales platforms are subject to their respective policies. Please contact the reseller or platform for further information.
Return Period
A return request can be made within 30 calendar days of receiving the goods.
The return shipment must be made within 30 calendar days of submitting the return request. After this period, your return request will be automatically canceled without prior notice.
Returnable Items
To be eligible for a return, products must be in the same condition as you received them (unused, complete, with all tags attached, and in the original packaging). Upon arrival, the return will be inspected.
Special Cases
Damaged, Defective, or Incorrect Items: If you receive a product that is damaged, defective, or not what you ordered during transport, please contact our customer service within the specified 30-day return period to arrange a return or exchange. In such cases, CarverAll will cover all return and replacement shipping costs.
Damage Due to Improper Handling: Products damaged due to improper handling or unauthorized disassembly and/or malfunctioning are excluded from the return. In such cases, the return request will be rejected. However, you can contact our Customer Support Team at support@carverall.com for repair support.
Missing Accessories or Packaging: For a successful return, the product must be returned with all accessories, possible gifts, and original packaging. Otherwise, the return will be rejected or a reduced refund.
Bundle Offers: For bundle offers containing discounted products, returns and refunds are only possible for the entire bundle. It is not allowed to return individual products from a bundle offer separately.
Materials and After-Sales Parts: Due to transportation issues, materials and after-sales parts are excluded from the return.
Return Procedure
To initiate a return, please first send your return request to our official customer service at support@carverall.com. The email must include:
The original order number and the exact name of the products to be returned;
A brief reason for the return, such as a change of mind, along with clear evidence (e.g., screenshots, photos, or videos, and, if applicable, operation log files).
Our customer service will process your request within 2 working days and contact you to discuss the further return process once your return request has been received.
Once the return request is confirmed and approved, we ask that you send the products in the original packaging. You will receive the corresponding return address from our customer service.
Upon arrival of the return to our center, a quality control check will be carried out. Please stay in touch with us and check your emails regularly to ensure we have received the returned products.
Notes on Packaging and Shipping
Each return must first be confirmed and checked by our customer service. Unauthorized returns may be rejected. You could also be liable for the loss of returned products.
Each return must be sent to the return address provided by our customer service, otherwise, you may be liable for the loss of returned products. Besides, the freight cost must be pre-paid, we do not accept any packages by freight collect.
To avoid damage during transport, all returned products must be packed in the original box and original packaging materials. Please reuse the box and packaging materials in which you received the goods.
If you return the products, please choose a trackable shipping method and provide us with a valid tracking number. Please monitor the shipment status closely, as CarverAll is not responsible for lost packages sent via external carriers.
Return Address
Address: Room 1701, Unit 1, Building 1, Industrial West Road 9, Songshan Lake, Dongguan, Guangdong, China
Refund
Refund Timeframe: Refunds will be processed within 7 business days after receiving and inspecting the returned products. The bank then completes the rest of the refund process. It may take up to 7 days for the amount to be credited back to your original payment account.
Refund Amount: A service fee and return shipping will be incurred for returning non-defective products. Please consult the table below for the service fee amounts.
Package Status
Product Category
Service Fee*
Unopened
Machine
5%
Unopened
Accessory
5%
Opened, Unused
Machine
15%
Opened, Unused
Accessory
20%
Opened, Used
Machine
30%
Opened, Used
Accessory
20%
Refund Amount and Account Notes
PayPal and credit card issuers charge certain bank fees, which may affect the final amount you receive.
Currently, we can only issue refunds to the original payment account used for the purchase. If you wish to redirect the amount to another account, please contact your bank directly for more information.
Order Cancellation
We strive to process and deliver your orders efficiently and promptly. If you wish to cancel an order, please contact us within 2 hours of placing your order to arrange a cancellation. If your order exceeds the 2-hour period:
In-stock items may already be undergoing internal processing, handed over to a carrier, or in transit, and therefore can no longer be canceled.
For pre-order items, if you wish to cancel your pre-order before shipping for other reasons, please contact our customer service. We will do our best to assist you.
Notes on Failed Cancellation
If it is too late to cancel your order, please contact our customer service immediately upon receipt of the package to initiate a return and refund request.
Please do not file a dispute or chargeback. Such actions can lead to an extended review by the credit card issuer and prolong the refund process by up to 90 days.
Please avoid refusing the package by not paying customs fees or refusing to sign for it. Such actions can result in the package being returned, destroyed, or lost. In such cases, all incurred customs, shipping, and other fees will be deducted from the total refund amount.
Amendment
We may update this policy at any time. The "Last Updated" date at the top shows the effective date. Your continued use of our services after the update means you accept the new policy.
CarverAll reserves the right to interpret this policy.
Effective Date: April 1, 2025
1. Shipping Origin
Carverall products are shipped directly from our facility located in Dongguan, Guangdong, China. Currently, we do not have overseas warehouses, so all orders will be fulfilled and shipped from our primary location in China.
2. Shipping Methods
We use reliable international courier services to ensure that your order arrives safely and promptly. Available shipping methods include standard and expedited shipping options. The specific shipping choices will be presented at checkout based on your delivery address.
3. Processing Time
Orders are typically processed within 3-5 business days. Please note that processing times may vary during peak seasons or promotional events. Once your order has been processed, you will receive a confirmation email with tracking information. Attention: Please note that the processing time is included in the shipping time.
4. Delivery Time
Delivery times vary based on the shipping destination and selected shipping method. Below are the estimated delivery times(Calendar days):
Standard Shipping:7 to 15Days
Expedited Shipping: 3to 8Days
Please be aware that these are estimated delivery times and may be affected by customs delays, local holidays, and other unforeseen circumstances.
5. Shipping Costs
Standard Shipping: Free shipping.
Expedited Shipping: $50 per shipment
Shipping Details
Region / Country
Standard Shipping
Express Shipping
Delivery Time
United Kingdom, United States, Austria, Macau SAR, Oman, Pakistan, Jordan, Brazil, Bulgaria, Canada, Chile, Croatia, Czech Republic, Denmark, Hong Kong SAR, Hungary, India, Italy, Mexico, Netherlands, Norway, Portugal, Russia, Singapore, South Africa, Spain, Taiwan, Thailand, Turkey, Ukraine, Vietnam, Argentina, Australia, Colombia, Greece, Kuwait, New Zealand, Peru, South Korea, United Arab Emirates
Free on orders over $50 Otherwise calculated at checkout
+$50 (Optional)
Standard: 7–15days Express: 3–8 days
Other Countries
$15 flat rate Free on orders over $300
+$50 (Optional)
Standard: 7–15days Express: 3–8 days
*Delivery times may vary due to customs clearance or local logistics delays.
6. Customs and Duties
Most of our machines are stocked in warehouses located in the United States and the European Union. In most cases, customer orders will be shipped from the nearest regional warehouse. Therefore, customers located in the United States and EU member states generally do not need to pay customs duties when purchasing a machine.
For orders from other countries, shipments will usually be dispatched from our warehouse in China. In such cases, customs duties and any related import taxes may apply and will be the responsibility of the customer.
In the event that a product is temporarily out of stock in our U.S. or EU warehouses, the order may also be shipped from China. Under these circumstances, customers in EU countries may be required to pay the applicable customs duties. Please rest assured that we will contact you in advance to discuss any potential tax issues before the order is shipped.
In most cases, we declare a lower value for the shipment. If you have any specific requirements regarding the declared value, please make sure to contact us before the goods are dispatched.
If you require any further assistance, please feel free to contact us.
Please ensure that your shipping address is correct before completing your order. If you need to modify your shipping address, please contact us at Linsen@carverall.com within 48 hours of your purchase. If your order has already been shipped, we may be unable to change the shipping address.
8. Tracking Your Order
Once your order has shipped, you will receive a confirmation email containing a tracking number. Via our Tracking App: (https://carverall.com/apps/parcelpanel), you can use this tracking number to monitor the status of your shipment.
9. Issues with Your Shipment
If you have any questions or concerns regarding your shipment, including delays or lost packages, please contact our customer support team at Linsen@carverall.com. We are here to help!
10. Policy Changes
We reserve the right to modify this Shipping Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
Customer Reviews
Overall rating: 4.7 / 5 from 83 reviews.
I'm very satisfied! The engraving area of 10 x 0 cm is small, but sufficient for most things. You can't get both a huge engraving area and an ultra-compact machine. I also ordered the infrared laser head. All in all, an unbeatable price for a machine that engraves superbly and takes up very little space.
I purchased the X1PRO primarily to work on creative projects with my children and to craft simple handmade items together. Its spacious workspace provides ample room for us to experiment with a wide variety of creative ideas—keeping the children highly engaged while allowing them to acquire various skills through hands-on practice.
Recently, I set myself a rather ambitious challenge: to construct a wooden globe that could be manually rotated. This undertaking involved a great deal of intricate cutting and precise assembly; truth be told, I wasn't entirely confident at the outset and wasn't sure if I would be able to see it through to completion. The entire crafting process was time-consuming, but the experience of personally building it into a tangible form, step by step, was truly enjoyable. The X1PRO device I purchased from Carverall performed exceptionally well in cutting wood—effortlessly handling even the most complex and delicate components—which undoubtedly played a pivotal role in the project's success. Upon completing the piece, I realized with deep appreciation that this machine has truly opened up a world of infinite possibilities for me. Now, I am considering using this experience as a springboard to launch a small side business, specializing in the creation of various custom-made handcrafted items.
The X1PRO is perfect for making home decorations. I’ve been cutting various shapes and combining them into display pieces, and it handles larger patterns really well.It’s beginner-friendly but still powerful enough to get creative. My kids also like joining in, which makes it a nice family activity.
Ideal for small-scale wood carving projects—particularly for beginners and home users. Once set up, it is easy to operate and offers reliable performance; it also serves as a fun way for children to unleash their creativity.
I used the X1PRO to cut a hollow letter design, and the result turned out very clean. The machine handled the full design in one go, which saved a lot of time.Edges were sharp and details stayed intact. After a bit of setup, it works very reliably for custom patterns.
I bought the 7W version mainly for engraving wood, and it works really well. The details are sharp and clean, especially for small text. Setup was easier than I expected.
I use the A1PRO for various small commercial projects, mainly engraving on leather and coated metals. The level of detail is impressive, especially when engraving logos and tiny text. So far, the machine has proven to be extremely reliable.
Overall, this is a very solid machine. The A1PRO feels well-built and remains remarkably stable during operation. The resulting engravings are crisp and sharp.
The 12W model has more power than I thought. I’ve been using it on plywood and coated metals, and the results are consistent. Definitely a good upgrade if you need more cutting ability.
The presence of the camera makes batch engraving incredibly effortless. I can precisely position my designs without having to rely on guesswork, which reduces material waste and boosts my workflow efficiency. It’s a fantastic feature for production-oriented work.
The camera feature on the A1PRO is an absolute game-changer for batch engraving. I can quickly align multiple items to be engraved—in this case, keychains—and achieve consistent results every single time. It has truly saved me a significant amount of time.
The 300×300 working area gives me plenty of space for larger designs. While the laser is 20W, it still handles engraving efficiently and meets my needs for small business production. Great value for the price.
Solid entry-level blue laser engraver. The A1Pro offers good performance for the price. I’d love to see more accessories or enclosure options in the future.
I’ve been using the X1 Pro mainly for leather and plywood projects. The 20W laser delivers precise details and consistent results. The machine runs smoothly and feels very well built.
I mainly use the A1Pro for hobby projects. It works great on wood and cardboard. Acrylic engraving is decent, though slower speeds give better results.
As a beginner, I found the X1 Pro very easy to learn. The software is intuitive, and the 20W laser produces sharp, clean engraving results on different materials. I’m very satisfied with the performance.
What I like most about the A1Pro is its consistency. Even after several hours of use, the engraving quality remains sharp. Cooling and noise levels are acceptable.
I upgraded to the A1Pro from an older engraver and immediately noticed better precision. It handles fine text and logos very well, especially on plywood and leather.