Carverall Quick Start
Start clean, engrave with confidence
Choose your machine, follow the setup path, watch the right tutorial, and contact our team when you need help.
Pick your model
Find the guide that matches your machine
Each machine can have its own quick start steps, videos, files, and support notes.
Setup path
Go from unboxing to first project
Check what is in the box
Confirm the machine, accessories, safety parts, and power cable before setup.
Assemble and connect
Follow the assembly video, connect power, and place the machine on a stable surface.
Install software
Install LightBurn or CutLabX, then check the recommended machine profile.
Camera configuration
Use the camera setup guide before your first engraving or cutting project.
Assembly and focus
Set up the frame, connect cables, and confirm focus before starting a project.
Material settings
Start with test settings and adjust power, speed, and passes for your material.
K15Pro
What's in the box
Show customers the included parts before setup.K15Pro
Assembly tutorial
Guide customers through the physical setup.A1Pro
LightBurn setup
Show software setup and first connection.JL9 / X1Pro
First project demo
Help customers understand the full workflow.Downloads
Software, manuals, and project files
LightBurn setup
Add your LightBurn download and setup guide link here.
CutLabX setup
Add your CutLabX guide, mobile app, or driver link here.
Multilingual manual
Add PDF manuals for different machines and languages.
Need help?
We can help you finish setup
Online chat
Best for quick setup questions while customers are on the page.
Let customers send photos, videos, and order details to support.
Contact WhatsAppEmail support
Best for technical issues that need order number, screenshots, or files.
Send emailJoin our Facebook community
Invite customers to share projects, ask questions, and learn from other makers.
Share your project
Customers can post an engraving project or review and contact Carverall for gifts.
Join our affiliate program
Invite creators and partners to earn commission from referral sales.
RegisterStill need help?
Tell us where you are stuck
Include your machine model, order number, and a short description of the issue.
