1. Movement and Tilt Alarm: Carverall X1PRO,Laser Engraver stops and alarms during operation if tilted or moved.
At CarverAll, we place great emphasis on product quality and customer satisfaction. We want you to be happy with your purchase. However, if you are not completely satisfied for any reason, please refer to our return and refund policy outlined below.
This return policy applies exclusively to purchases made directly through the official CarverAll website (hereinafter referred to as CarverAll).
Products purchased through authorized resellers or other sales platforms are subject to their respective policies. Please contact the reseller or platform for further information.
A return request can be made within 30 calendar days of receiving the goods.
The return shipment must be made within 30 calendar days of submitting the return request. After this period, your return request will be automatically canceled without prior notice.
To be eligible for a return, products must be in the same condition as you received them (unused, complete, with all tags attached, and in the original packaging). Upon arrival, the return will be inspected.
To initiate a return, please first send your return request to our official customer service at support@carverall.com. The email must include:
Our customer service will process your request within 2 working days and contact you to discuss the further return process once your return request has been received.
Once the return request is confirmed and approved, we ask that you send the products in the original packaging. You will receive the corresponding return address from our customer service.
Upon arrival of the return to our center, a quality control check will be carried out. Please stay in touch with us and check your emails regularly to ensure we have received the returned products.
| Package Status | Product Category | Service Fee* |
|---|---|---|
| Unopened | Machine | 5% |
| Unopened | Accessory | 5% |
| Opened, Unused | Machine | 15% |
| Opened, Unused | Accessory | 20% |
| Opened, Used | Machine | 30% |
| Opened, Used | Accessory | 20% |
We strive to process and deliver your orders efficiently and promptly. If you wish to cancel an order, please contact us within 2 hours of placing your order to arrange a cancellation. If your order exceeds the 2-hour period:
We may update this policy at any time. The "Last Updated" date at the top shows the effective date. Your continued use of our services after the update means you accept the new policy.
CarverAll reserves the right to interpret this policy.
Carverall X1 laser engraver is a desktop laser engraving machine with dual laser options, combining a 455nm blue diode laser with an optional 1064nm infrared laser. It is designed for creators, home workshops, education, small studios, and customization businesses that need a desktop laser engraver for wood, leather, painted metal, metals, hard plastics, and other compatible materials.
The X1 supports blue diode laser options of 5W or 10W and an infrared laser option of 1W. It provides a 300 × 300 mm carving area, USB, WiFi, and TF card offline connection methods, and a protective cover option depending on the selected model. The dual laser configuration allows users to work with both non-metal materials and selected metal or hard plastic surfaces.
The Carverall X1 laser engraver can be used for personalized gifts, wooden crafts, leather products, painted metal marking, metal surface engraving with the infrared laser, hard plastic marking, small signs, sample engraving, educational projects, and workshop customization. Its dual laser setup makes it suitable for users who need both blue diode engraving and infrared metal marking capability in one desktop machine.
The 1064nm infrared laser is listed for engraving metal and hard plastic surfaces. The 455nm blue laser is listed for wood, leather, and painted metal, and the product page states it can cut 5-8 mm plywood and 8-10 mm pine board. Actual engraving and cutting performance depends on material type, thickness, surface coating, laser power, focus, speed, and project settings.
| Model | Carverall X1 |
|---|---|
| Product Type | Desktop laser engraver with dual laser option |
| Laser Wavelength | Blue laser 455nm; infrared laser 1064nm |
| Laser Power | Blue laser 5W / 10W; infrared laser 1W |
| Laser Focus | Focal length fixed lens |
| Carving Area | 300 × 300 mm |
| Carving Accuracy | 0.01 mm |
| Carving Speed | 7000 mm/min |
| Carving Height | 45 mm; can be equipped with a height-adjustable module |
| Cooling Method | Air cooling |
| Connection Method | USB, WiFi, TF card offline |
| Power Supply | DC24V / 2.5A |
| Product Weight | Base unit 3.2 kg; with stand 7.54 kg |
| Product Dimensions | Base unit 528 × 471 × 168 mm; with cover 548 × 477 × 214 mm |
| Machine Material | High-strength aluminum, ABS, and transparent protective cover for selected model |
| Blue Laser Material Compatibility | Wood, leather, painted metal, plywood, pine board, and other compatible materials |
| Infrared Laser Material Compatibility | Metal and hard plastic surfaces |
| Safety Features | Movement and tilt alarm, emergency stop button, child safety lock |
The Carverall X1 supports USB, WiFi, and TF card offline workflows. Compatible with CutLabX, Lightburn and LaserGRBL, TF card offline support allows users to run prepared projects without a continuous computer connection.
The Carverall X1 is a desktop laser engraver with dual laser options, including a 455nm blue diode laser and a 1064nm infrared laser.
The X1 is listed with 5W or 10W blue laser options and a 1W infrared laser option.
The blue laser is suitable for wood, leather, and painted metal. The infrared laser is designed for metal and hard plastic surfaces. Actual results depend on material type, coating, and settings.
The product page states that the 455nm blue laser can cut 5-8 mm plywood and 8-10 mm pine board. Cutting results depend on material density, thickness, laser power, focus, and speed settings.
Yes. The X1 supports TF card offline operation in addition to USB and WiFi connection methods.
The X1 includes movement and tilt alarm, built-in air-blowing function, emergency stop button, and child safety lock. Selected models include a transparent protective cover.
1. Movement and Tilt Alarm: Carverall X1PRO,Laser Engraver stops and alarms during operation if tilted or moved.
2. Built-in Air-Blowing Function: For higher engraving quality, preventing contamination of the laser protection lens.
3. Emergency Stop Button and Child Safety Lock:
Carverall X1PRO,Laser Engraver supports easy connection across supported platforms. 

At CarverAll, we place great emphasis on product quality and customer satisfaction. We want you to be happy with your purchase. However, if you are not completely satisfied for any reason, please refer to our return and refund policy outlined below.
This return policy applies exclusively to purchases made directly through the official CarverAll website (hereinafter referred to as CarverAll).
Products purchased through authorized resellers or other sales platforms are subject to their respective policies. Please contact the reseller or platform for further information.
A return request can be made within 30 calendar days of receiving the goods.
The return shipment must be made within 30 calendar days of submitting the return request. After this period, your return request will be automatically canceled without prior notice.
To be eligible for a return, products must be in the same condition as you received them (unused, complete, with all tags attached, and in the original packaging). Upon arrival, the return will be inspected.
To initiate a return, please first send your return request to our official customer service at support@carverall.com. The email must include:
Our customer service will process your request within 2 working days and contact you to discuss the further return process once your return request has been received.
Once the return request is confirmed and approved, we ask that you send the products in the original packaging. You will receive the corresponding return address from our customer service.
Upon arrival of the return to our center, a quality control check will be carried out. Please stay in touch with us and check your emails regularly to ensure we have received the returned products.
| Package Status | Product Category | Service Fee* |
|---|---|---|
| Unopened | Machine | 5% |
| Unopened | Accessory | 5% |
| Opened, Unused | Machine | 15% |
| Opened, Unused | Accessory | 20% |
| Opened, Used | Machine | 30% |
| Opened, Used | Accessory | 20% |
We strive to process and deliver your orders efficiently and promptly. If you wish to cancel an order, please contact us within 2 hours of placing your order to arrange a cancellation. If your order exceeds the 2-hour period:
We may update this policy at any time. The "Last Updated" date at the top shows the effective date. Your continued use of our services after the update means you accept the new policy.
CarverAll reserves the right to interpret this policy.
Effective Date: April 1, 2025
Carverall products are shipped directly from our facility located in Dongguan, Guangdong, China. Currently, we do not have overseas warehouses, so all orders will be fulfilled and shipped from our primary location in China.
We use reliable international courier services to ensure that your order arrives safely and promptly. Available shipping methods include standard and expedited shipping options. The specific shipping choices will be presented at checkout based on your delivery address.
Orders are typically processed within 3-5 business days. Please note that processing times may vary during peak seasons or promotional events. Once your order has been processed, you will receive a confirmation email with tracking information. Attention: Please note that the processing time is included in the shipping time.
Delivery times vary based on the shipping destination and selected shipping method. Below are the estimated delivery times(Calendar days):
Please be aware that these are estimated delivery times and may be affected by customs delays, local holidays, and other unforeseen circumstances.
| Region / Country | Standard Shipping | Express Shipping | Delivery Time |
|---|---|---|---|
| United Kingdom, United States, Austria, Macau SAR, Oman, Pakistan, Jordan, Brazil, Bulgaria, Canada, Chile, Croatia, Czech Republic, Denmark, Hong Kong SAR, Hungary, India, Italy, Mexico, Netherlands, Norway, Portugal, Russia, Singapore, South Africa, Spain, Taiwan, Thailand, Turkey, Ukraine, Vietnam, Argentina, Australia, Colombia, Greece, Kuwait, New Zealand, Peru, South Korea, United Arab Emirates | Free on orders over $50 Otherwise calculated at checkout |
+$50 (Optional) | Standard: 7–15days Express: 3–8 days |
| Other Countries | $15 flat rate Free on orders over $300 |
+$50 (Optional) | Standard: 7–15days Express: 3–8 days |
*Delivery times may vary due to customs clearance or local logistics delays.
Most of our machines are stocked in warehouses located in the United States and the European Union. In most cases, customer orders will be shipped from the nearest regional warehouse. Therefore, customers located in the United States and EU member states generally do not need to pay customs duties when purchasing a machine.
For orders from other countries, shipments will usually be dispatched from our warehouse in China. In such cases, customs duties and any related import taxes may apply and will be the responsibility of the customer.
In the event that a product is temporarily out of stock in our U.S. or EU warehouses, the order may also be shipped from China. Under these circumstances, customers in EU countries may be required to pay the applicable customs duties. Please rest assured that we will contact you in advance to discuss any potential tax issues before the order is shipped.
In most cases, we declare a lower value for the shipment. If you have any specific requirements regarding the declared value, please make sure to contact us before the goods are dispatched.
If you require any further assistance, please feel free to contact us.
Email: Linsen@carverall.com
Please ensure that your shipping address is correct before completing your order. If you need to modify your shipping address, please contact us at Linsen@carverall.com within 48 hours of your purchase. If your order has already been shipped, we may be unable to change the shipping address.
Once your order has shipped, you will receive a confirmation email containing a tracking number. Via our Tracking App: (https://carverall.com/apps/parcelpanel), you can use this tracking number to monitor the status of your shipment.
If you have any questions or concerns regarding your shipment, including delays or lost packages, please contact our customer support team at Linsen@carverall.com. We are here to help!
We reserve the right to modify this Shipping Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
CarverAll combines intelligence, compact design, high speed, and precision to deliver a powerful yet user-friendly engraving experience.